Privacy Policy | miraclemindstherapy

Effective Date: 7/31/25

Company Name: Miracle Minds Therapy powered by UCF

Contact Number: (702) 888-6300

Website: mmtnv.org

Miracle Minds Therapy, powered by UCF ("MMT"), is a behavioral and mental healthcare provider. MMT collects and protects the personal information of clients, including names, addresses, phone numbers, dates of birth, household income, and medical and insurance information. This information is used to match clients with appropriate clinicians and funding sources.

Information Collection and Use

Information may be gathered:

Through telephone, email, website intake forms, or in person at MMT’s offices.
For scheduling, billing, insurance authorization, and clinical documentation purposes.
To communicate important service-related updates, including appointment reminders and program information.
SMS consent is not shared with any third parties.

SMS Data and Phone Numbers

Phone numbers collected for SMS consent are used solely for communicating with clients regarding their care and service updates.
We do not share phone numbers collected for SMS consent with third parties or affiliates.
Message frequency may vary, and clients may opt out at any time by replying “STOP” to any SMS communication.

Data Security and Protection

MMT complies with HIPAA standards for storing and transmitting all protected health information (PHI):

Personal data is encrypted both at rest and in transit.
Data is stored and secured by Microsoft’s Exchange Online Protection.
A cloud-based Tier 1 secure hosting provider, maintaining HITRUST certification, ensures all handling of client information meets strict privacy and security standards.

Information Sharing

MMT does not sell, rent, or share your personal data with unaffiliated third parties.
Client information will only be released to third parties upon receipt of a signed consent form from the client or, in the case of a minor, a parent or legal guardian.

Client Access and Updates

Clients may request to:

Review or update their personal information.
Obtain copies of information they provided to MMT.
Access clinical records produced by MMT.

Requests can be made:

In-person at the location where treatment was received.
Telephonically at (702) 888-6300. (Note: School-based clients must request records by phone, as physical records are not maintained at school sites.)

Accessibility of This Privacy Policy

This policy is published in full on a single web page and/or as a popup window for ease of access and readability.
It is easily accessible at all times via a direct link in the website footer or header.

Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted on our website, and the revised date will be clearly indicated. Users are encouraged to review the policy regularly to remain informed about how their information is handled.

Contact Information

For questions, feedback, or support, contact us at:
📞 (702) 888-6300
✉️ refer@ucfnv.org
🌐 https://www.mmtnv.org/